Matt and his team were amazing. Super professional, and deal in all the major brands. Install was quick, clean and painless. They were very transparent about what I was getting and they delivered splendidly. They even took extra care to make sure my cat didn’t get out, which was the real priority 😻. Great warranty. Great service. Great price. Happy customer.
I’ve used this company for five years. They are very professional and the owner is also very kind. Great deals and financing with our new air conditioning unit. Best service ever! No need to look. Anywhere else.
Dr. Ductless was highly professional, and I had a great experience dealing with Matt and his installation crew. Installation was seamless, and Matt was very helpful throughout the process.
Laura came and gave us an estimate on what we needed and set everything up. Pedro came with his technicians and worked all day to install the mini splits and stayed to check to made sure everything was up and running smoothly before leaving. Both Laura and Pedro were great to work with and I would highly recommend them to anyone who wants to have mini splits installed.
Fantastic work, exceptional customer service, reliable and fair. This is who you need to call for your AC and heating needs/services hands down. Dr. Ductless cares and you will see that when you hire them. I will recommend to all my friends and clients. A+++
We were able to strategize with Matt and ended up installing a Mitsubishi central AC system in our 900 sq/ft. condo. The team at Dr. Ductless was on time, courteous, friendly and most importantly they performed a great service. We would recommend them to anyone looking for their help. 10/10
After doing research on replacing my HVAC system Dr. Ductless Heating and Cooling came in highly recommended by one of my good friends. My first initial contact was with Ana from the office, she helped me with setting up the initial consultation with the comfort adviser, Matt. I was provided with a one hour window of arrival and Matt showed up right on time and gave me a call 30 minutes prior to arrival! Can you say impressive? Matt was very professional and explained what needed to be done and left me with the confidence I needed to commit to this investment. He was able to put me on the schedule 3days after we signed the contract. The day before the installation I received a reminder call with all the information that I needed. The installation crew arrived at 8:30 am and began setting up. Matt showed up on the day of the installation and opened up the job, he introduced the foreman and his crew and they informed me exactly how the day was going to play out. The Install crew took great pride in their work and worked cohesively. At the end of the installation, the install crew cleaned up very nicely. The foreman then came and did a walk-through of the system and explained how everything worked and patiently answered all of my questions. The day after the installation I received a call from Ana who called to follow up on the installation to make sure that I was happy with the installation and asked if I had any questions. I never thought I could be so in love with a heating and air company as I am with Dr. Ductless Heating and Cooling. Thank you Dr. Ductless!
Outstanding service regarding an installation of a mini-split unit! Matt was excellent all the way around from his in-house assessment of our needs, to his product recommendation/knowledge AND his install crew was first class. They were patient, communicative, precise, creative and immaculate. I highly recommend them and will be using them for all future HVAC needs going forward! A job very well done!
We had several people give us estimates on mini-splits and we chose to go with Dr. Ductless. Matthew and Carlos went above and beyond to make sure we had a great experience – they are the gold standard of customer service.
This company is more than amazing. I called 3 other local companies and most of them showed up Hours late if at all. I finally called Matt Alba, and he was at my house less than an hour after we first talked. This was the first reason, but far from the last reason why I picked Dr. Ductless. I was having a party the following night and expressed my concerns about the party going off without any issues and wanting the new A/C installed before. I knew this was a long shot, but low and behold the following day Matt and a crew of 4 guys showed up and installed our new units better than could be expected. They were Beyond professional and even put down painter’s plastic over all of my floorings to ensure they created no mess. Overall, a five-star review is a huge understatement. I will be using them for any of my future projects.